Position Title: Student Affairs Manager
Reporting to: Campus Director
Contract Type: Full time
Job Objective:
To lead all student affairs functions at the CAVT Main Campus, ensuring a positive and supportive learning environment from admission to graduation. The Student Affairs Manager oversees admissions, registration, academic and career counseling, student engagement, scholarships, and alumni relations — promoting holistic student development, welfare, and success.
- Leadership and Departmental Management
- Lead the Student Affairs Department and ensure efficient delivery of all student-related services.
- Supervise staff in admissions, counseling, registration, and engagement functions.
- Establish departmental SOPs aligned with HQ standards.
- Admissions, Registration, and Records
- Manage end-to-end admission and enrollment processes, ensuring transparency and compliance.
- Maintain accurate student records and data in coordination with HQ MIS.
- Oversee registration periods, course changes, and certification issuance.
- Student Support and Counseling
- Ensure the provision of academic, career, and employability counseling.
- Facilitate workshops on soft skills, career readiness, and personal development.
- Refer students to specialized support (e.g., health, discipline, financial aid) as needed.
- Student Engagement and Welfare
- Promote student participation in extracurricular, cultural, and leadership activities.
- Manage student representation structures and feedback mechanisms.
- Coordinate grievance handling and ensure a fair, confidential process.
- Scholarship and Alumni Relations
- Administer scholarship processes in coordination with HQ and CPF.
- Maintain alumni databases and track employment outcomes.
- Engage alumni as mentors and ambassadors of CAVT’s success.
- Institutional Collaboration
- Work closely with Academic, QA, and Operations departments to ensure a seamless student experience.
- Support campus events, orientation, and graduation ceremonies.
- Admission and registration efficiency (processing time, data accuracy).
- Student satisfaction and engagement scores.
- Retention and graduation rates.
- Number of student-led initiatives and events.
- Career placement and alumni tracking outcomes.
- Compliance with grievance and welfare protocols.
- Bachelor’s degree in Education, Psychology, or a related field (Master’s preferred).
- Minimum 7–9 years of experience in student services or academic administration, including 3 years in a supervisory role.
- Knowledge of TVET systems, student information systems, and counseling practices.
- Strong interpersonal and communication skills.
- Leadership and team coordination
- Empathy and student-centered approach
- Organizational and administrative accuracy
- Conflict resolution and problem-solving skills
- Communication and cultural sensitivity
- Integrity and confidentiality in student matters
- Internal: Campus Director, Academic & Training Manager, Operations Manager, QA & M&E Specialist, instructors, counselors, and administrative officers.
- External: Students, parents/guardians, scholarship partners, alumni, and CPF representatives.